Returns or exchanges require factory approval and a return goods authorization number. In most instances a restocking fee and payment of round trip transportation charges may apply. Please contact your local sales representative with the details and they will arrange for the appropriate authorization to be issued promptly.
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To obtain replacement parts, you may contact your local representative or email replacements@quoizelhospitality.com with details. Please indicate the item number of the product purchased, and, if possible, the invoice number and date of the purchase. All Quoizel products are covered by a limited warranty for a period of one year from the date of shipment from the factory. The warranty provides for repair or replacement of parts that are defective in workmanship and/or materials only. If the product is covered under warranty, your replacement part will be sent to you at no charge. If not, we will provide you with cost and freight information on the part along with instructions on how to install the item.
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We export to most countries throughout the world based on minimum order quantities. All export orders are considered custom manufacture. Please contact your local representative or sales@quoizelhospitality.com for more information. Please provide the item numbers of the products you are interested in purchasing, and the final intended destination country so we can prepare a quotation for you.
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It is extremely easy to specify a Quoizel lighting product. If no changes are needed to the existing item, simply use the standard SKU number as your reference. All details for every product in our line are readily available on our website and may be downloaded and copied into your specification documents. Custom items are almost as straight forward to specify. Once you contact your local representative regarding custom modifications or manufacturing, our engineering and sales support departments will work closely with you in preparing shop drawings and specification details that can be included in your project books for easy purchasing
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Incandescent- Light emission by a heated filament or coil. The
self-emission of radiant energy in the visible spectrum due to the thermal
excitation of atoms or molecules. Incandescent lamp- A lamp in which light
is produced by the passage of an electric current through a wire.
Fluorescent- The emission of light as the result of and only during, the
absorption of radiation of other wavelengths. Fluorescent lamp- A
low-pressure mercury electric-discharge lamp in which a phosphor transforms
some of the UV energy generated by the discharge into light. Operate by
creating an electric arc inside a gas-filled tube. The arc excites the gas,
producing ultra-violet energy, which in turn causes the phosphor coating
inside the lamp to glow. The color of the light is determined by the
phosphors. Fluorescent lamps require ballast for proper operation.
Conversion:
9w Fluorescent= 40w Incandescent
13w Fluorescent= 60w Incandescent
18w Fluorescent= 75w Incandescent
26w Fluorescent= 100w Incandescent
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ADA- The Americans with Disabilities Act known as ADA, was enacted on
July 26, 1992 for the purpose of eliminating discrimination against people
with disabilities. One intent of ADA is to provide people with disabilities
accommodations and access equal or similar to that provided to the general
public. http://www.usdoj.gov/crt/ada/adahom1.htm
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ADA Requirements- As ADA pertains to Lighting Fixtures. Objects
projecting from walls with their leading edges between 27" and 80" above the
finished floor shall protrude no more than 4" into walkways, corridors,
passageways or aisles.
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Footcandle (FC)- The unit of illuminance (light falling on a surface) when
the foot is taken as the unit of length. One lumen uniformly distributed
over one square foot of surface. One lumen falling on one square foot equals
one footcandle.
Lumens- The SI unit of luminous flux (unit of light output). Lumens
represent the time rate of transferring luminous energy; quantity of light.
One lumen is the light flux falling on a surface of one square foot, every
part of which is one foot from a point source having a luminous intensity of
one candela in all directions.
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